Troubleshooting
Problem
Log source is displaying a warning status with the following messages:
No new files matching the directory prefix and file pattern.
No download errors, but no files were processed.
No new files matching the directory prefix and file pattern.
No download errors, but no files were processed.
This technote is intended for S3 Bucket, but it can also apply for SQS events.
Symptom
No events are being pulled from AWS. An error message is displayed in the Log Source management app.
If you run the test in the log source management app, it runs successfully and displays events that are in the S3 bucket.
If you run the test in the log source management app, it runs successfully and displays events that are in the S3 bucket.
Document Location
Worldwide
[{"Type":"MASTER","Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSBQAC","label":"IBM Security QRadar SIEM"},"ARM Category":[{"code":"a8m0z000000cwt0AAA","label":"Log Source"}],"ARM Case Number":"","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.3.3;7.4.0;7.4.1;7.4.2;7.4.3"}]
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Document Information
Modified date:
18 July 2022
UID
ibm16462535