Restart the console device.

Answer

Often times the Operations Console port needs to be reset if the console is not working properly. This is the initial option, and the easiest option, to do when your console connection is not working.

There are 2 different ways to initiate an OPSCONSOLE Restart. You can do it through the OPSCONSOLE Service Tools Macro or you can do it through the Front Control Panel of the managed system. Either way is fine but if you have access to the system and Service Tools then that option is much more "User Friendly."

Note: There is a third way if you have a HMC to do it through the HMC Web GUI

Initiating Restart through Service Tools

1. Log into the system as QSECOFR (or any other security officer user you have)
2. Issue command strsst and you will get the System Service Tools Sign On. Sign in here as QSECOFR or any Service Tools Security Officer (11111111 and 22222222 will not work for what we need to do)
3. Take Option 1- Start a Service Tool
4. Take Option 4- Display/alter/dump
5. Take Option 1- Display/alter storage
6. Take Option 2- Licensed Internal Code
7. Take Option 14- Advanced Analysis
8. Page down until you see OPSCONSOLE...put a 1 by it and hit enter.
9. Run command RESTART...hit enter...will say "Command sent to OPCON successfully"
10. Wait 30 seconds and run LANSTATUS...should say "Good"
1. If it says "Activation in progress" wait an additional 30 seconds and try LANSTATUS again
2. Anything else then you will want to open up a ticket to support
11. You should now be able to ping the console IP as well as connect to the Operations Console session.

1. Go to the Front Control Panel of the managed system. On Power5 servers this should be displayed right on the outside. On Power6 and Power7 servers there is a blue toggle switch that you can push to the left and pull the Front Control Panel out
2. On the LED Display you should see 01 B N (if you see 01 B M skip the substeps as you are already in Manual mode)
1. Hit the up arrow 1 time and you should see 02 on the display
2. Hit the enter button 2 times and you should see 02 B N<
3. Hit the up arrow 1 time and you should see 02 B M<
4. Hit enter 2 times and you should be back to 02
3. Go Down to 01 and hit the down arrow 1 more time and you should see 43 (If you see 70 skip the substeps)
1. Go to 25 and hit enter and you should see 25 00
2. Go to 26 and hit enter and you should see 26 00 (if you see 26 FF redo these substeps)
4. You should now be able to get up to 65...hit enter and you should see 65 00
5. Go down to 21 and hit enter, you should see 21 00
6. Go down to 11 and hit enter and you should see A603500A
7. Go up to 21 and hit enter and you should see 21 00
8. Go to 11 and hit enter and you should see A603500C (the C at the end indicates the restart was initiated, sometimes it takes a second to switch from A to C, wait it out, patience is the key here)
9. Wait for the Front Control Panel to time out back to 01 B M
10. Go to 65 and hit enter...should see 65 00
11. Go to 21 and hit enter...should see 21 00
12. Go to 12 and hit enter. You will see a long string of digits. The only one you are concerned about is the last digit on the first line, If this digit is a 0 then there are no errors on the console and you should be able to ping as well as connect. If it is any of the digits below there could be a different problem and you should contact support.
1. 0= No errors (should be able to ping and connect)
2. 1= No valid LAN adapter found
3. 2= LAN IOA failed to report (very rare)
4. 3= Hardware error (this is not saying it is a problem with the card, Software Support needs to be contacted to verify that it is a problem with a port on the 400 before hardware is called.
5. 4= BootP error (only typical on new installs and when the LAN adapter is cleared or changed from a different console type)
6. 5= No errors on the Console and your Service Tools LAN adapter has an IP but it cannot communicate with the PC (usually the PC and Console Port are on different networks)

This document is intended as a basic walk through of the OPSCONSOLE Restart option. If either of these processes does not correct the issue you are seeing with the console then you need to contact support for further assistance.

Also, if you are using console takeover and recovery and need to recover what was previously on your console session do not do this process as it will cancel any current jobs running on the console and start fresh.

Classic GUI:

- Systems Management -> Servers -> Select the server -> Put a check mark next to the partition -> Under Tasks -> Serviceability -> Control Panel Functions

Enhanced+ GUI:

- Click the system name -> Click the partition name -> on the left pane click Serviceability

You will need to do the following control panel functions:

- 65...Partition SRC will go to D1008065 (The attention LED might come on, not a problem)

- 21...Partition SRC should go to A604500A

- 21...Partition SRC should go to A604500C

If the Attention LED is still on you can deactivate it.