Troubleshooting
Problem
Internal Error 500 occurs when exporting from Planning Analytics Workspace to Excel
Symptom
Changing a set in the member dropdown results in an error:
Could not perform command
"ChangeMemberSet.Execute". Error:"java.net.SocketTimeoutException: Read timed out"
"ChangeMemberSet.Execute". Error:"java.net.SocketTimeoutException: Read timed out"
Document Location
Worldwide
[{"Type":"MASTER","Line of Business":{"code":"LOB76","label":"Data Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSCTEW","label":"IBM Planning Analytics Local"},"ARM Category":[{"code":"a8m50000000KzIzAAK","label":"Planning Analytics Workspace"}],"ARM Case Number":"","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Versions"},{"Product":{"code":"SSKVSF","label":"Planning Analytics on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
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Document Information
Modified date:
09 May 2025
UID
ibm16461977