PM30138: LOGANALYSIS WORKSPACE IS EMPTY FOR MEZ TIMEZONE

7.1.0.2-TIV-ITCAMAD-IF0001: ITCAM for Application Diagnostics V7.1 FP2 IF1
7.1.0.2-TIV-ITCAMAD-IF0004: ITCAM for Application Diagnostics V7.1 FP2 IF4
7.1.0.2-TIV-ITCAMAD-IF0006: ITCAM for Application Diagnostics V7.1 FP2 IF6
7.1.0.2-TIV-ITCAMAD-IF0007: ITCAM for Application Diagnostics V7.1 FP2 IF7
7.1.0.2-TIV-ITCAMAD-IF0010: ITCAM for Application Diagnostics V7.1 FP2 IF10
7.1.0-TIV-ITCAMAD-FP0003: ITCAM for Application Diagnostics V7.1 Fix Pack 3
7.1.0.3-TIV-ITCAMAD-IF0001: ITCAM for Application Diagnostics V7.1 FP3 IF1
7.1.0.3-TIV-ITCAMAD-IF0004: ITCAM for Application Diagnostics V7.1 FP3 IF4
7.1.0.3-TIV-ITCAMAD-IF0005: ITCAM for Application Diagnostics V7.1 FP3 IF5
7.1.0.3-TIV-ITCAMAD-IF0004: ITCAM for Application Diagnostics V7.1 FP3 IF6
7.1.0.3-TIV-ITCAMAD-IF0008: ITCAM for Application Diagnostics V7.1 FP3 IF8
IBM Tivoli Composite Application Manager for Application Diagnostics V7.1 fixes

APAR status

• Closed as program error.

Error description

• ****************************************************************
  * USERS AFFECTED: All users of ITCAM for Application Diagnostics
  * 6.2 and 7.1 who monitor WebSphere 7 which uses Sun JVM 1.6
  * with default locale: de_DE
  *
  ****************************************************************
  * PROBLEM DESCRIPTION:
  *
  * Problem is related with bug in Sun JVM:
  * http://bugs.sun.com/bugdatabase/view_bug.do?bug_id=6609737
  *
  * On Solaris and HPux IBM uses Sun HotSpot JVM so when parsing
  * WebSphere logs (while running on locale de_DE) there is an
  * exception and logs are not displayed in 'Log Analysis'
  * workspace.
  *
  * Old APAR PM24802 fixes parsing only timestamps with 'MESZ'
  * time zone which is used for summer time (equivalent of CEST).
  * In winter 'MEZ' time zone is printed and date parsing
  * exceptions still occur. Parsing of 'MEZ' time zone is fixed by
  * this new APAR.
  ****************************************************************
  

Local fix

• ****************************************************************
  * RECOMMENDATION: Use interim fix 4 7.1.0.1-TIV-ITCAMAD-IF0004
  * or newer.
  *
  * There is also a workaround: set variable TZ to GMT - Websphere
  * logs will be printed with GMT time zone instead of MESZ or
  * MEZ. This requires following:
  *
  *  1. Stop WebSphere
  *  2. Set TZ variable to GMT by executing:
  *     export TZ=GMT
  *  3. Start WebSphere
  ****************************************************************
  

Problem summary

• ****************************************************************
  * USERS AFFECTED: ITCAM for Application Diagnostics 7.1 and
  * ITCAM for WebSphere 6.1 users who monitor WebSphere 7 using
  * HotSpot JVM 1.6 with detault locale de_DE.
  *
  ****************************************************************
  * PROBLEM DESCRIPTION:
  * Due to the following HotSpot JVM bug, there is an exception
  * while parsing WebSphere log entries to be displayed in the
  * Log Analysis workspace:
  *
  * http://bugs.sun.com/bugdatabase/view_bug.do?bug_id=6609737
  *
  * This APAR fixes the parsing of timestamps with "MEZ" time
  * zone, which is used for winter time (equivalent to CET).
  * APAR PM24802 had previously fixed the "MESZ" (equivalent to
  * CEST) time zone for summer time.
  *
  ****************************************************************
  *
  * RECOMMENDATION: Use AD 7.1.0.2 interim fix 1
  * (7.1.0.2-TIV-ITCAMfAD-IF0001) or newer to resolve this issue.
  *
  ****************************************************************
  

Problem conclusion

• The fix for this APAR is contained in the following maintenance
  packages:
  
    | interim fix | 7.1.0.2-TIV-ITCAMAD-IF0001
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TCAM AD WAS TEM

• Fixed component ID

  5724Y92WD

Applicable component levels

• R710 PSY

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