IBM Support

UCD: A license could not be obtained for a server or agent. Please check your server log for more information.

Troubleshooting


Problem

In UrbanCode Deploy you start seeing the following license error banner on the UI:
A license could not be obtained for a server or agent. Please check your server log for more information.
When clicking "x" the message goes away, but it might appear again the next time you login in UCD.

Document Location

Worldwide

[{"Type":"MASTER","Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SS4GSP","label":"IBM UrbanCode Deploy"},"ARM Category":[{"code":"a8m50000000CehrAAC","label":"UrbanCode Deploy-\u003ELicensing"}],"ARM Case Number":"TS005187770","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.0.0;7.0.1;7.0.2;7.0.3;7.0.4;7.0.5;7.1.0;7.1.1;7.1.2"}]

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Document Information

Modified date:
07 June 2021

UID

ibm16457227