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QRadar: Duplicate custom property names can block upgrade

Troubleshooting


Problem

If duplicate custom property names are found during an upgrade, you must remove all but one instance of each of these properties before you can upgrade the system.

Symptom

During upgrade pre-check error, "custom property names are duplicated on the system" might be seen:
The following custom property names are duplicated on the system.
                UserType
You must remove all but one instance of each of these properties before you can upgrade the system.
From the PSQL table you can receive error "PARENTIMAGE_FACADE is still referenced from table ariel_property_aql_expression":
DETAIL: Key (id)=(PARENTIMAGE_FACADE) is still referenced from table "ariel_property_aql_expression".

Document Location

Worldwide

[{"Type":"MASTER","Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSBQAC","label":"IBM Security QRadar SIEM"},"ARM Category":[{"code":"a8m0z000000cwtdAAA","label":"Upgrade"}],"ARM Case Number":"TS012924846","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.4.3;7.5.0"}]

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Document Information

Modified date:
29 June 2023

UID

ibm16455959