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QRadar: Event Name and Low Level Category displaying "Event 0" and "Category 0" in Log Activity

Troubleshooting


Problem

Events on the Log Activity tab parse for the custom DSM correctly, but display "Event 0" in the Event Name column and "Category 0" in the Low Level Category columns. What causes this issue?

Symptom

On the Log Activity tab, events parse correctly for a custom DSM, but the user interface displays Event 0 and Category 0 in several columns.
image 10028

Document Location

Worldwide

[{"Type":"SW","Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSBQAC","label":"IBM Security QRadar SIEM"},"ARM Category":[{"code":"a8m0z000000cwt0AAA","label":"Log Source"}],"ARM Case Number":"TS005542456","Platform":[{"code":"PF016","label":"Linux"}],"Version":"All Version(s)"}]

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Document Information

Modified date:
28 May 2021

UID

ibm16454881