APAR status
Closed as fixed if next.
Error description
Jobs upgraded from Cognos Analytics 11.1.2 to 11.1.4+ Clears out Job Steps in new Glass UI when using Email Delivery, however exists when viewed using Classic View.
Local fix
A local fix would be to update the Job definition in Cognos Analytics 11.1.4+ releases using Classic View mode to remove the Email delivery option and have only Save report output. Save and exist. Edit the Job definition again in new Glass UI, the Job Steps reappear. Edit the Job Steps to set the Email delivery options again in new Glass UI. Following on the Job definition is in sync with the new Glass UI.
Problem summary
**************************************************************** * USERS AFFECTED: * * All Users * **************************************************************** * PROBLEM DESCRIPTION: * * See Error Description * **************************************************************** * RECOMMENDATION: * * Upgrade to IBM Cognos Analytics 11.2 * ****************************************************************
Problem conclusion
Temporary fix
Comments
APAR Information
APAR number
PH22947
Reported component name
COG CONNECTION
Reported component ID
5724W12CC
Reported release
B09
Status
CLOSED FIN
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2020-03-04
Closed date
2021-05-11
Last modified date
2021-05-11
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Applicable component levels
[{"Line of Business":{"code":"LOB10","label":"Data and AI"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSTSF6","label":"IBM Cognos Analytics"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"B09"}]
Document Information
Modified date:
12 May 2021