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Platform management page returns 500/504 or Watchdog is on crashloopbackoff state.

Troubleshooting


Problem

In Platform management page, the following error occurs and watchdog pod fails with crashloopbackoff state.

Error 504

The data cannot be displayed.

You don’t have the appropriate permissions to access the diagnostics service. If you need access to the service, contact your administrator.

image 9857

Document Location

Worldwide

[{"Type":"MASTER","Line of Business":{"code":"LOB76","label":"Data Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSHGYS","label":"IBM Cloud Pak for Data"},"ARM Category":[{"code":"a8m3p000000UoTUAA0","label":"Zen-\u003Emetastoredb"}],"ARM Case Number":"TS005463862","Platform":[{"code":"PF040","label":"Red Hat OpenShift"}],"Version":"All Versions"}]

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Document Information

Modified date:
10 July 2023

UID

ibm16452075