IBM Support

IBM Security Access Manager (ISAM) v9.0 End of Support



This is a reminder of the IBM Security Access Manager (ISAM) v9.0 End of Support date of April 2022.


On 30 April 2022, IBM will be ending customer and technote support for the following product:  
  • IBM Security Access Manager v9.0 
    Inclusive of all modular versions (for example, v9.0.1, v9.0.7.X) 
    Announcement Letter
Upgrading/Staying in support:
IBM Security Access Manager v9.0 has been superseded by IBM Security Verify Access v10.0. Upgrading from v9.0 to v10.0 can be applied with a firmware upgrade, with common patterns and documented steps. Customers should ensure they complete the upgrade before the end of support date to ensure they continue to receive security fixes and updated and enhanced features from the IBM Security Verify Access Platform. For more information see, Upgrading to the current version.
IBM Security Access Manager Hardware Appliances:
v9.0 appliance firmware will also go end of support at this time, v10.0 upgrades should be scheduled to maintain support. The lifecycle of the hardware appliances and firmware is detailed here
Support Extension Offering (if necessary):
IBM recognizes that there might be unique situations where a Client is not able to migrate to a supported product version prior to an End of Support date. ISAM may, at its discretion, extend customer technical support and defect support for a withdrawn release. Extended support for a product will be considered and provided on an individual Client basis.
To request a Service Extension, contact your IBM Sales Representative.

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Document Information

Modified date:
19 May 2021