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MDM engine java process does not come up after applied IWS fix pack

Troubleshooting


Problem

After applied FP3 on the MDM 9.5, the java process for the engine can not be started.

Symptom

When trying to run wa/appservertools/startAppServer.sh, only the msg of AWSBHU620I is shown.
Check ps -ef output but can not find java process is running, and the application port 31116 is not listening.
Check the Liberty log message.log and it keeps reporting the following permission denied" errors against all files inside the Liberty/lib dir.
[10/5/21 12:18:26:609 SGT] 00000018 id=00000000 LogService-0-org.eclipse.osgi                                E CWWKE0701E: FrameworkEvent ERROR java.io.IOException: Exception in opening zip file: /opt/wa/wlp/lib/org.eclipse.osgi_3.15.0.jar
...
Caused by: java.io.FileNotFoundException: /opt/iwa/wlp/lib/org.eclipse.osgi_3.15.0.jar (Permission denied)

Document Location

Worldwide

[{"Type":"SW","Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSGSPN","label":"IBM Workload Scheduler"},"ARM Category":[{"code":"a8m0z000000CbsVAAS","label":"Fixes by version for Tivoli\u00ae Workload Scheduler-\u003EIWS-\u003EMDM-\u003EUpgrade"}],"ARM Case Number":"TS005613416","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"9.5.0"}]

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Document Information

Modified date:
11 May 2021

UID

ibm16452055