News
Abstract
IBM Storage Insights is getting even more secure! We're adding multi-factor authentication as an extra layer of protection to help verify that it's you and not someone else when you sign in to the service.
Content
This protection requires an extra form of identification when you sign in for the first time from a new device. You'll be asked to enter a 6-digit security code to verify your identity, along with your username and password.
The code is automatically sent to the email address that is associated with your IBMid. The code is active for 20 minutes. If you don't enter a code before it expires, simply click Resend code in the email to get another code and try again.
Why this change?
We're serious about your security and the security of IBM Storage Insights. Multi-factor authentication provides extra protection against cyberattacks such as phishing, credential stuffing, and brute force attacks. Requiring a second form of identification is a proven safeguard because it's not easy to obtain or duplicate by cybercriminals.
How to prepare
- Ensure that emails from ibmacct@iam.ibm.com are not blocked or routed to your spam folder. That's the email address that will be sending you the security code.
- The security code is sent to the email address that is associated with your IBMid. To check or change this email address, go to https://myibm.ibm.com and click the Profile tab.
At IBM, we constantly strive to ensure that our services are stable and secure, and that you experience minimal downtime or interruptions. If you encounter any issues after this update, open a support case for IBM Storage Insights at https://www.ibm.com/support.
Related Information
[{"Type":"SW","Line of Business":{"code":"LOB26","label":"Storage"},"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSQRB8","label":"IBM Storage Insights"},"ARM Category":[{"code":"a8m0z0000001fIdAAI","label":"Storage"}],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Version(s)"},{"Type":"SW","Line of Business":{"code":"LOB26","label":"Storage"},"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSQRB8","label":"IBM Storage Insights"},"ARM Category":[{"code":"a8m0z0000001fIdAAI","label":"Storage"}],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Version(s)"}]
Was this topic helpful?
Document Information
Modified date:
08 February 2022
UID
ibm16449752