IBM Support

Upgrade failures when trying to Upgrade IBM Security SOAR

Troubleshooting


Problem

When trying to run the upgrade for IBM Security SOAR

Symptom

The users listed in the sudoers group did not have expired passwords, trying the upgrade using the root user also failed with the same error:
$ resSystemBackup
check if there is incomplete Transactions....
sudo: Password expired, contact your system administrator

Document Location

Worldwide

[{"Type":"SW","Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSIP9Q","label":"IBM Security SOAR"},"ARM Category":[{"code":"a8m0z0000001h0WAAQ","label":"Installation \/ Upgrade-\u003EOperating System"}],"ARM Case Number":"TS005540202","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Version(s)"}]

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Document Information

Modified date:
30 April 2021

UID

ibm16448980