Troubleshooting
Problem
The cluster is unstable and UIs are opening slowly. One of the zen-metastoredb pods ist being restarted repeatedly. The problem happened after restoring a backup from another cluster. The following error message is displayed in one of the the previous zen-metastoredb logs before the pod was restarted:
2021-04-29T10:13:57.448503711Z I210429 10:13:57.448404 59 server/server.go:943 [n?] Sleeping till wall time 1619691237448332584 to catches up to 1619691237846545097 to ensure monotonicity. Delta: 398.212513ms 2021-04-29T10:13:57.530652709Z F210429 10:13:57.530428 86 server/server.go:252 [n?] clock synchronization error: this node is more than 1s away from at least half of the known nodes (0 of 1 are within the offset) 2021-04-29T10:13:57.530652709Z goroutine 86 [running]: 2021-04-29T10:13:57.530652709Z github.com/cockroachdb/cockroach/pkg/util/log.getStacks(0xc00052e700, 0xc00052e780, 0x0, 0x3c8b0e0)Document Location
Worldwide
[{"Type":"MASTER","Line of Business":{"code":"LOB76","label":"Data Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSHGYS","label":"IBM Cloud Pak for Data"},"ARM Category":[{"code":"a8m3p000000UoTUAA0","label":"Zen-\u003Emetastoredb"}],"ARM Case Number":"","Platform":[{"code":"PF040","label":"Red Hat OpenShift"}],"Version":"3.5.0"}]
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Document Information
Modified date:
01 September 2023
UID
ibm16448960