IBM Support

Cannot Login to SSP CM after upgrade to 6.0.2.0 or 6.0.1.1 iFix3

Troubleshooting


Problem

Cannot Login to SSPCM after upgrade to 6.0.2.0 or 6.0.1.1 iFix 3 if Sessionid Cookie Domain is misconfigured.

If the CM->System->CMSystemSettings->HTTP Security Sessionid Cookie Domain field is non-blank and not set to the fully qualified domain name (FQDN) of the SSPCM, the SSPCM will reject logins after the upgrade to 6011 iFix 3 or 6020. "Session Error Invalid session, please sign in again." is seen.

Document Location

Worldwide

[{"Type":"SW","Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SS6PNW","label":"IBM Sterling Secure Proxy"},"ARM Category":[{"code":"a8m0z000000cwWTAAY","label":"INSTALLATION PROBLEM"}],"ARM Case Number":"","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"6.0.0"}]

Log InLog in to view more of this document

This document has the abstract of a technical article that is available to authorized users once you have logged on. Please use Log in button above to access the full document. After log in, if you do not have the right authorization for this document, there will be instructions on what to do next.

Document Information

Modified date:
17 May 2022

UID

ibm16448886