IBM Support

App Host continues to display as offline

Troubleshooting


Problem

After creating a new App Host and completing the pairing instructions, the App Host continues to display as offline.
image apphost offline

Symptom

App Host continues to display as offline.

Document Location

Worldwide

[{"Type":"SW","Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSIP9Q","label":"IBM Security SOAR"},"ARM Category":[{"code":"a8m0z000000cwJlAAI","label":"Installation \/ Upgrade"},{"code":"a8m0z0000001jTpAAI","label":"Integrations-\u003EAppHost"}],"ARM Case Number":"TS005515387","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Version(s)"}]

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Document Information

Modified date:
10 June 2021

UID

ibm16447575