IBM Support

TBSM 6.2.0 Dashboard installation fails reporting could not encrypt omnibus password

Troubleshooting


Problem

When installing the TBSM 6.2.0 Dashboard server. The install fails and the following message is displayed in the Installation Manager GUI,
"Could not encrypt omnibus password, please edit the configuration files to correct password values post installation"

Symptom

Installation Manager GUI and logs report Error occurred in phase: install Could not encrypt omnibus password
Error occurred in phase: install
  SU: DASH10.com.ibm.tivoli.tbsm.dash_common_shu_18_To_19 1.0.0.20191126_1155
  IU: TBSM_DASH_encrypt_password null->999.999.999.1977448721
  Message: Could not encrypt omnibus password, please edit configuration files to correct password value post installation
Could not encrypt omnibus password, please edit configuration files to correct password value post installation
Error during "install" phase:
  Could not encrypt omnibus password, please edit configuration files to correct password value post installation: Could not encrypt omnibus password, please edit configuration files to correct password value post installation
  Explanation: Could not encrypt omnibus password, please edit configuration files to correct password value post installation
  User Action: Could not encrypt omnibus password, please edit configuration files to correct password value post installation

Document Location

Worldwide

[{"Type":"SW","Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSSPFK","label":"Tivoli Business Service Manager"},"ARM Category":[{"code":"a8m500000008bsvAAA","label":"TBSM-\u003EDASH"}],"ARM Case Number":"","Platform":[{"code":"PF016","label":"Linux"}],"Version":"All Version(s)"},{"Type":"SW","Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSSPFK","label":"Tivoli Business Service Manager"},"ARM Category":[{"code":"a8m500000008bsvAAA","label":"TBSM-\u003EDASH"}],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"6.2.0"}]

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Document Information

Modified date:
28 April 2021

UID

ibm16447565