Troubleshooting
Problem
The Mobile configuration script needs to verify that the Cognos Analytics Application Tier server is running. With a Load Balancer configured in the Dispatcher's Gateway URI, the verify message can be directed to a different Dispatcher and not the one being configured, causing the process to fail. These steps will separate the Dispatcher being configured.
Symptom
After running the --task configure or --task verify you are NOT asked for your Credentials or you see CA health check: false.
Document Location
Worldwide
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Document Information
Modified date:
14 January 2026
UID
ibm16447165