Troubleshooting
Problem
After changing the Cognos Configuration URIs for dispatcher and content manager to use SSL (https://), no logon screen is displayed or a CFG-ERR-0103 error occurs on starting the services.
Symptom
After changing the cogstartup.xml file to use https:// URIs, a blank screen is being seen with no errors in the HTML responses. Possibly a CFG-ERR-0103 error on starting the services can be an indication of incorrect IP addresses or hostname.
Document Location
Worldwide
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Document Information
Modified date:
14 January 2026
UID
ibm16447151