IT36661: STORAGE INSIGHTS TENANTS DISPLAY INCORRECT GUI

APAR status

• Closed as program error.

Error description

• Storage Insights clients with the "Storage Insights for
  Spectrum Control" license are not seeing all entitled
  functions, and the button to activate a trial of Storage
  Insights Pro is shown.
  
  If a "Storage Insights for Spectrum Control" client is
  prompted to enable a trial of Storage Insights Pro and
  is seeing limited functionality, they are likely affected by
  this defect.
  
  ____________________________________________________
  The defect is against component:
  5608TPCSI
  
  Server/Manager build/release:
  5.4.1
  
  Problem as described by customer:
  Please change client's Storage Insights license to the Spectrum
  Control license
  
  Initial customer impact (low/med/high):
  med
  

Local fix

• After the client's licensing/entitlement is confirmed, a
  temporary workaround can be applied until the fix for
  this problem is implemented in production.
  
  Please contact IBM Support if you have encountered
  this problem.
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * IBM Storage Insights users with a "Storage Insights for      *
  * Spectrum Control" license                                    *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * Storage Insights clients with the "Storage Insights for      *
  * Spectrum Control" license are not seeing all entitled        *
  * functions, and the button to activate a trial of Storage     *
  * Insights Pro is shown.                                       *
  *                                                              *
  * If a "Storage Insights for Spectrum Control" client is       *
  * prompted to enable a trial of Storage Insights Pro and       *
  * is seeing limited functionality, they are likely affected    *
  * by this defect.                                              *
  *                                                              *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  

Problem conclusion

• The fix for this APAR is targeted for the following release:
  
  IBM Storage Insights 2Q21  [ 54X-IBM-SI ]
  ( release target 2Q 2021 / June )
  
  The target dates for future releases do not represent a formal
  commitment by IBM. The dates are subject to change without
  notice.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  STORAGE INSIGHT

• Fixed component ID

  5608TPCSI

Applicable component levels