IBM Support

Unable to delete file using IBM Cognos Command Center (CCC) process

Troubleshooting


Problem

Unable to delete a file from an IBM Planning Analytics on Cloud system using a CCC process

Symptom

Remove 10.2.10100.3
     Removes files or directories on a remote server.
Configuration Summary:
     Host: <host name of SFTP server>
     Port: 22
     User Name: <username>
     Password: <password>
     Protocol: FTPS
     Proxy Host:
     Proxy Port: 0
     Proxy Type: NONE
     Path: /prod/xxx/xxx/xxx/*
     Recursive: True
Connecting to '<host name of SFTP server>' on port 22...
     Failed to connect to <host name of SFTP server>:22. Could not parse response code.

Document Location

Worldwide

[{"Type":"SW","Line of Business":{"code":"LOB76","label":"Data Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSD29G","label":"IBM Planning Analytics"},"ARM Category":[{"code":"a8m0z000000GockAAC","label":"Troubleshooting-\u003ECognos Command Center"}],"ARM Case Number":"TS005492285","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Version(s)"},{"Product":{"code":"SSKVSF","label":"Planning Analytics on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSCTEW","label":"IBM Planning Analytics Local"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

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Document Information

Modified date:
22 April 2021

UID

ibm16446305