IBM Support

CCL-BIT-0005 A socket reported a communication error in Transformer using https between Cognos components

Troubleshooting


Problem

When trying to add a package/Report as a data source in Cognos Transformer we are presented with the following error when trying to browse the Team Content:

CCL-BIT-0005 A socket reported a communication error.
CAM_Connect=0xfffffff4 <errorDetail><errorCode>-12</errorCode><errorMessage>CAM-CRP-0026 The underlying socket: 'dispatcher_ip:9300' returned an error. </errorMessage><errorStack><errorCode>10056</errorCode><errorMessage>Could not connect the socket, errno: 0x2740(10056)
</errorMessage></errorStack></errorDetail>

Document Location

Worldwide

[{"Type":"SW","Line of Business":{"code":"LOB76","label":"Data Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSTSF6","label":"IBM Cognos Analytics"},"ARM Category":[{"code":"a8m0z000000bp35AAA","label":"Modeling-\u003ETransformer"}],"ARM Case Number":"TS005471309","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Version(s)"},{"Product":{"code":"SS6G84","label":"IBM Cognos Analytics on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSLKT6","label":"IBM Maximo Asset Management"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

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Document Information

Modified date:
14 January 2026

UID

ibm16446269