IBM Support

Recommended SNMP Port Number Values for *LAN 3812 SNMP Device Descriptions

Troubleshooting


Problem

This document contains a list of recommended SNMP Port Number Values for *LAN 3812 SNMP printer device descriptions, depending on the type of network interface or print server being used with your printer.

Resolving The Problem

This document contains a list of recommended SNMP Port Number Values for *LAN 3812 SNMP printer device descriptions, depending on the type of network interface or print server being used with your printer.

The Port number (PORT) parameter specifies which TCP/IP port to use when printing operating system spooled files from the IBM Power Systems through a *LAN 3812 SNMP device description to a printer on a Local Area Network (LAN) or Wide Area Network (WAN). Therefore, the specified TCP/IP port must be open on any firewalls, routers, or SOCK servers used between the Power Systems and the printer. If the specified TCP/IP port is closed, the printer writer for the *LAN 3812 SNMP device description will be unable to open a connection with the printer and will therefore not be able to print to that printer.
 

Recommended SNMP Port Number values

This video describes how to use this document to determine the recommended SNMP port number for your printer.

  • - Hardware Requirements for *LAN 3812 SNMP Device Descriptions



    There is no guarantee that printers that support *LAN 3812 PJL device descriptions will also support SNMP (or vice-versa). For a *LAN SNMP device description to work, the following hardware requirements must be met:

     
    1 The printer connected via this print driver must support the industry standard Host Resource Management Information Base (RFC 1514). It is highly recommended (but not required) that the printer also support the Printer Management Information Base (RFC 1759).
    2 If the printer is connected to a network adapter, the adapter must be compatible with the printer and it must also support the Host Resource Management Information Base (RFC 1759).

    Note: Consult the manufacturer of the adapter to determine if it supports the printer because some network adapters do not support all printers.
    3 If the printer is connected to an external network adapter that has more than one port, the printer should be connected to the first parallel port and there should be no other SNMP capable devices attached to the adapter.
    4 The printer and any adapter connected via this print driver must have set, at a minimum, a community name of "public". The community name of "public" is normally a factory default setting. Community names are a means of access control for SNMP devices. Read-only access to the "public" community is sufficient.

    Note: As of 6.1 PTF SI54993, 7.1 PTF SI50661, and the base code for 7.2 i5/OS, the SNMP system driver program will now attempt to connect with the printer using each community that is listed in the system SNMP configuration file, until it finds a community that is supported by the printer. If unable to access the printer community using any of these names, the SNMP system driver program will attempt one last time using the "public" community before failing with message CPD401A "Could not establish SNMP communications with device &1".

    To update the community names in the configuration file, run the following Configure TCP/IP Applications (CFGTCPAPP) command:

    CFGTCPAPP APP(*SNMP)

    and take Option 2 (Work with communities for SNMP), then take Option 1 (Add) to add the community name used for your SNMP printer. The change will take effect the next time the writer for your *LAN 3812 SNMP printer device description is started.

    Note: The IBM i SNMP code will accept any non-whitespace character that can be translated from the job CCSID to CCSID 500 and to ASCII CCSID 437 for the community name. Whether the receiving SNMP agent, such as the printer, supports the same set of allowable characters or the same ASCII CCSID will depend on the printer's implementation of SNMP. Meaning, some printers may accept special characters such as an exclamation mark ( ! ), ampersand ( & ), at sign ( @ ), but others may not. Please contact the printer manufacturer or visit their website to find out what restrictions might apply for the SNMP community name on their hardware.

    Note: Unlike *LAN 3812 PJL device descriptions, there is no requirement to use an IEEE 1284, bidirectional printer cable or to have the print server in BITRONICS, BI-DIRECTIONAL or ECP/MLC mode to print using a *LAN 3812 SNMP device description.

    For a list of known printers that support SNMP, refer to the following Rochester Support Center knowledgebase document:

    N1019605: Information on Printers from Various Manufacturers
     
  • - List of Recommended Port Number Values for *LAN 3812 SNMP Device Descriptions



    Notes:

    1. The port number value is dependent on the print server, sometimes called a LAN adapter or Network Interface (NIC) card, not the printer hardware. If the printer has an internal print server, you might need to contact the manufacturer of your printer or your printer vendor to find out the model of print server used.
    2. The following list is not intended to be all inclusive.
    Network Interface or System Type SNMP Port Number
    Argecy ACC 6xe Coax/Twinax to Ethernet print server No SNMP Support
    Avery Dennison Printers No SNMP Support
    Axis LAN Adapters (external print servers) 9900
    Note: See the section entitled Information Concerning IBM NPS and Axis Print Servers below.
    Axis 1620 for Canon PCL Printers Unknown at this Time
    Axis 5400+ 9900
    Note: See the section entitled Information Concerning IBM NPS and Axis Print Servers below.
    Axis 5600+
    Axis 5800+ Mobile
    Axis 5900
    9900
    Note: See the section entitled Information Concerning IBM NPS and Axis Print Servers below.
    Axis 540+
    Axis 560
    Axis 5810 Print Plus
    9900
    Note: See the section entitled Information Concerning IBM NPS and Axis Print Servers below.
    Axis OfficeBasic Unknown at this Time
    Axis PrintPoint 140 BJC 9900
    Note: See the section entitled Information Concerning IBM NPS and Axis Print Servers below.
    Barr Systems Unknown at this Time
    Brother printers 9100
    Canon ImageRunner Printers with internal Fiery LAN Adapter 9100
    Castelle LANPress 2+1MP print servers Unknown at this Time
    D-Link DP101
    D-Link DP300
    D-Link DP301 Plus
    No SNMP Support
    Dell printers 9100
    EFI Fiery print servers 9100
    Epson Multiprotocol 10/100 Ethernet, Type B print servers 9100
    Note: See the section entitled Information Concerning Epson Print Servers below.
    Extended Systems print servers No SNMP Support
    Gestetner printers 9100
    Hawking Technology print server (parallel models) Unknown at this Time (try 9100)
    Hawking Technology print server (USB models) No SNMP Support
    HP JetDirect Card (Internal) print servers 9100
    HP JetDirect Server (External) print servers
    (3 ports - 1 I/P address)
    9100 for Parallel Port 1
    9101 for Parallel Port 2
    9102 for Parallel Port 3
    HP Jetdirect ew2400 802.11g Wireless Print Server 9100
    HP LaserJet printers (with internal HP JetDirect print server) 9100
    HP LineJet with internal print server 9100
    HP WP110 Wireless print servers (External) 9100
    HP Wireless print server (External) Unknown at this Time
    i-data PlusCom or LinkCom (internal) print servers Unknown at this Time
    i-data EasyCom, PlusCom or LinkCom (external) print servers Unknown at this Time
    I-O 5430e print servers No SNMP Support
    IBM 3116 with internal Lexmark MarkNet print server Unknown at this Time
    IBM 3130 printers
    IBM 3160 printers
    IBM Infoprint 60 printers
    No SNMP Support
    IBM 4247 (with IBM NPS or Axis print server) 9900 (or possibly 9100)
    Note: See the section entitled Information Concerning IBM NPS and Axis Print Servers below.
    IBM 4247 (with internal Ethernet print server) 9100
    IBM 6400 (with IBM NPS or Axis print server) 9900 (or possibly 9100)
    Note: See the section entitled Information Concerning IBM NPS and Axis Print Servers below.
    IBM 6400 (with Enhanced Ethernet Adapter print server) 9100 (or possibly 5001)
    Note: Check the ETHERNET PARAMETERS MENU in the printer hardware and use the value specified in the ASCII DATA PORT NUMBER parameter. If this is set to 0, then set it to 9100 and save the Custom Set.
    IBM Power Systems (printer attached to another Power Systems) No SNMP Support
    IBM Infoprint Color 8 (IBM 4308) printers 9100
    IBM Infoprint 12 (IBM 4912) printers 9100
    IBM Infoprint 21 (IBM 4322) printers 2501 (or possibly 9100)
    IBM Infoprint 70 (IBM 2770) printers 2501
    IBM Infoprint 20 (IBM 4320) printers
    IBM Infoprint 32 (IBM 4332) printers
    IBM Infoprint 40 (IBM 4340) printers
    2501
    IBM Infoprint 1100 Series:
    IBM Infoprint 1116 printers
    IBM Infoprint 1120 printers
    IBM Infoprint 1125 printers
    IBM Infoprint 1130 printers
    IBM Infoprint 1140 printers
    IBM Infoprint 1145 printers
    9100
    IBM Infoprint 1200 Series:
    IBM Infoprint 1222 printers
    IBM Infoprint 1226 printers
    9100
    IBM Infoprint 1300 Series:
    IBM Infoprint 1312 printers
    IBM Infoprint 1332 printers
    IBM Infoprint 1352 printers
    IBM Infoprint 1372 printers
    9100
    IBM Infoprint 1400 Series:
    IBM Infoprint 1410 MFP
    IBM Infoprint 1412
    IBM Infoprint 1422
    9100
    IBM Infoprint 1500 Series:
    IBM Infoprint 1532 Express
    IBM Infoprint 1552
    IBM Infoprint 1572
    IBM Infoprint 1585
    9100
    IBM Infoprint 1500 MFP Series:
    IBM Infoprint 1540 MFP
    IBM Infoprint 1560 MFP
    IBM Infoprint 1570 MFP
    IBM Infoprint 1580 MFP
    (with internal MarkNet NIC card)
    9100
    IBM Infoprint Color Series:
    IBM Infoprint Color 1220
    IBM Infoprint Color 1228
    IBM Infoprint Color 1334
    IBM Infoprint Color 1357
    IBM Infoprint Color 1454
    IBM Infoprint Color 1464
    IBM Infoprint Color 1567
    9100
    IBM Infoprint 6500 (with internal Ethernet print server) 9100
    IBM 4039 printers with IBM Integrated Network Option
    IBM 4049 printers with IBM Integrated Network Option
    IBM 3112 printers with IBM Integrated Network Option
    IBM 3116 with IBM Integrated Network Option
    Unknown at this Time
    IBM Network Print Server (NPS) printer server 9900
    Note: See the section entitled Information Concerning IBM NPS and Axis Print Servers below.
    IBM Network Printer 12 (IBM 4312) printers
    IBM Network Printer 17 (IBM 4317) printers
    IBM Network Printer 24 (IBM 4324) printers
    2501
    IBM RS/6000 (printer attached to RS/6000 system) No SNMP Support
    Imagistics printers 9100
    InfoPrint 802.11 wireless to USB Print Server (External) Unknown at this Time
    InfoPrint 75 laser continuous forms printer
    InfoPrint 100 laser continuous forms printer
    9100
    InfoPrint Monochrome Printer Series:
    InfoPrint 1532 Express
    InfoPrint 1552
    InfoPrint 1572
    InfoPrint 1585
    InfoPrint 1612 Express
    InfoPrint 1622 Express
    InfoPrint 1811
    InfoPrint 1812
    InfoPrint 1822
    InfoPrint 1832
    InfoPrint 1852
    InfoPrint 1872
    9100
    InfoPrint All-in-One (MFP) Series:
    InfoPrint 1540 MFP
    InfoPrint 1560 MFP
    InfoPrint 1570 MFP
    InfoPrint 1580 MFP
    InfoPrint 1650 MFP
    InfoPrint Color 1759 MFP
    InfoPrint Color 1764 MFP
    InfoPrint Color 1769 MFP
    InfoPrint Color 1826 MFP
    InfoPrint 1850 MFP
    InfoPrint 1860 MFP
    InfoPrint 1870 MFP
    InfoPrint 1880 MFP
    9100
    InfoPrint Color Printer Series:
    InfoPrint Color 1220
    InfoPrint Color 1228
    InfoPrint Color 1334
    InfoPrint Color 1357
    InfoPrint Color 1454
    InfoPrint Color 1464
    InfoPrint Color 1567
    InfoPrint Color 1634 Express
    InfoPrint Color 1754 Express
    InfoPrint Color 1764
    InfoPrint Color 1767
    InfoPrint Color 1824
    9100
    InfoPrint Cutsheet Printer Series:
    InfoPrint 2190
    InfoPrint 2210
    InfoPrint 2235
    InfoPrint EMP156
    InfoPrint Pro C900
    9100
    InfoPrint Production Printer Series:
    InfoPrint 75
    InfoPrint 100
    InfoPrint 3000
    InfoPrint 4000
    InfoPrint 4100
    InfoPrint 5000
    No SNMP Support
    InfoPrint Industrial Printer Series:
    InfoPrint 4247 multiform
    InfoPrint 4247-L03 multiform
    InfoPrint 4247-X03 multiform
    InfoPrint 4247-Z03 multiform
    Infoprint 6500
    InfoPrint 6700 mid-volume
    InfoPrint 6700
    (with internal Ethernet print server)
    9100
    Infotec printers 9100
    Intel InBusiness Print Station print server No SNMP Support
    Intel NetportExpress 10/100 (single-port) print servers Unknown at this Time
    Intel NetportExpress 10/100 (3-port) print servers Unknown at this Time
    Intel NetportExpress PRO and PRO/100 print servers Unknown at this Time
    Intel NetportExpress XL and EL print servers Unknown at this Time
    JETNet print servers Unknown at this Time
    Konica and Konica Minolta printers
    (with optional IP-421, IP-422, IP-423, IP-511, IP-511A or IP-602 print controller)
    10001
    Konica and Konica Minolta printers
    (with optional IP-432 print controller)
    9100
    Konica Minolta bizhub printers 9100
    Konica Minolta DiAlta printers 10001
    Kyocera IB20 (internal) print servers 9100
    Kyocera 9101
    Lanier copier/printers 9100 or 10001
    Lantronix print servers Unknown at this Time
    Lantronix UDS 1100 device server No SNMP Support
    Lexmark MarkNet XL (Internal) 9100
    Lexmark MarkNet XLe or PRO (External) 9100 for Parallel Port 1
    No SNMP Support for Parallel Ports 2 and 3
    Lexmark Optra with internal Lexmark MarkNet print server 9100
    Linksys print servers Unknown at this Time
    Meto Printers Unknown at this Time
    Minolta DiAlta printers 10001
    Monarch printers with internal 7411 print server 9100
    Nashuatec printers 9100
    NetGear print servers Unknown at this Time
    Océ printers 9100
    Osicom JetXPrint (Internal) print servers Unknown at this Time
    Osicom NetPrint (External) print servers Unknown at this Time
    Panasonic WORKiO Printers 9100
    Printek Printers (with Axis print server) 9900 or
    9100 for form 0
    9101 for form 1
    9102 for form 2
    Note: See the section entitled Information Concerning IBM NPS and Axis Print Servers below.
    Printronix Printers with Printronix PrintNet adapters 9100
    Rex-Rotary printers 9100
    Ricoh printers 9100
    Riso printers Unknown at this Time
    Samsung printers 9100
    Savin printers 9100
    Sharp printers 9100
    Silex internal print servers 9100
    Silex external print servers Unknown at this Time
    Tally 4347 I08 9100
    Toshiba e-Studio digital copiers 9100
    TransAct Ethernet Adapter Unknown at this Time
    TrendNet print servers No SNMP Support
    Unix Systems (Printer Attached to Unix System) No SNMP Support
    Windows 95, 98 or NT (Printer Attached to a PC) No SNMP Support
    Xerox Document Centre 2xx printers No SNMP Support
    Xerox Document Centre 3xx printers No SNMP Support
    Xerox Document Centre 4xx printers 9100
    Note: See the section entitled Information Concerning Xerox Document Centre 4xx Printers below.
    Xerox DocuPrint printers
    (if Set Up to Support PCL/PJL, HP Mode)
    Unknown at this Time
    ZebraNet 10/100 print servers 9100
    Note: According to information found on zebra.com, *LAN 3812 SNMP device descriptions should work with Zebra thermal printers that use the ZPL or ZPL II printer language when the printer is connected to the LAN using a ZebraNet 10/100 print server with the latest firmware.
    ZebraNet PrinterServer II No SNMP Support (at this time)
    Zonet ZPS 3603 external print server No SNMP Support
  • - Configuring the Printer and Print Server Hardware



    The success of *LAN 3812 SNMP device descriptions is dependent on the configuration settings on OS/400 or i5/OS as well as on the printer and print server hardware. For more information about configuring the time-out values on the printer and print server hardware and common error messages that you can receive when printing through a *LAN 3812 SNMP device description, refer to the following document:

    Configuration Settings and Error Messages for *LAN 3812 SNMP Device Descriptions

    • - Information Concerning IBM NPS and Axis Print Servers



      *LAN 3812 SNMP device descriptions will work with IBM NPS and Axis print servers, provided the print server is at firmware version 6.00 or higher. The firmware upgrade can be downloaded from the following Web site:

      www.axis.com/techsup/firmware.php

      Verify that the Axis print server is configured with HP JetAdmin Support or Reverse Telnet Options Enabled set to YES (depending on the Axis firmware version) and with both the PROS TCP Port Number and PR1 TCP Port Number set to 9100. These values can be set using the internal host page of the IBM NPS or Axis print server. To access the internal home page of the print server, type the host name or TCP/IP address of the print server as a URL in a standard Web browser, for example, http://9.5.208.54/. After the print server is setup, configure the *LAN 3812 SNMP device description with the Port number (PORT) parameter set to 9900.

      Notes:

       
      o For Axis multi-port print servers, it is recommended that you set RTEL_PR1 = 9100 for parallel port 1 and RTEL_PR2 = 9101 for parallel port 2, though any values can be used.
      o The *LAN 3812 SNMP device description should be configured with the Port number (PORT) parameter set to 9900, even though the PROS TCP Port Number and PR1 TCP Port Number settings in the Axis print server hardware are set to 9100.
      o For the Axis 5400 server, customer may need to turn off the SNMP V1, SNMP V2C and SNMP V3 in order to change the IP address. After the IP address has been updated, they will need to turn the SNMP options back on for an *LAN 3812 SNMP DEVD to work.
      o For Printek printers attached via an Axis 5400 server, you may need to set the PROS TCP Port Number to 9100, the PR1 TCP Port Number to 9100, the PR2 TCP Port Number to 9101, and the PR3 TCP Port Number to 9102.
    • - Information Concerning Epson Print Servers



      *LAN 3812 SNMP device descriptions will work with Epson Multiprotocol 10/100 Ethernet, Type B print servers provided the print server is at firmware version 2.31 or higher. The firmware upgrade can be downloaded from the following Web site:

      support.epson.com/filelibrary.html

    • - Information Concerning Xerox Document Centre 4xx Printers



      *LAN 3812 SNMP device descriptions will work with Xerox Document Centre 4xx printers, provided port 9100 is enabled and an SNMP tray is created in the printer hardware.

      To enable port 9100 on the Xerox Document Centre 4xx printer hardware, type the TCP/IP address of the printer in a Web browser. Select the device Index link, then select the Port 9100 link. Select the Enable Port 9100 box and choose Apply. Port 9100 will then be enabled after powering the printer off and back on. Note that the printer will ask for a userID and password. The default user ID is admin (in lowercase) and the default password is 22222.

      Note: If the Port 9100 link is not listed, select the TCP/IP link and then expand the service folder and then the protocol folder. Port 9100 will be listed under protocols.

      To create an SNMP tray on the Xerox Document Centre 4xx printer hardware, type the TCP/IP address of the printer in a Web browser. Select the Index link, then select the SNMP link and the Add IP Address link. Type the TCP/IP address and leave all other parameters default and select Apply new settings. The printer will again ask for a userID and password. After you are done you should see the newly created trap listed.

      Note: This information was acquired from Xerox. If you are working with a Xerox printer that is not listed above, or if these settings do not work correctly, please contact Xerox Customer Technical Support at 1-800-821-2797 (United States only).

    • - Information Concerning Panasonic WORKiO DP-C262 and DP-C322 Multiple Function Color Printers



      An updated firmware version might be needed on the Panasonic WORKiO DP-C262 and DP-C322 color printer models when printing from the Power Systems, particularly when using a Remote Output Queue, a *LAN 3812 SNMP or IPP device description, or a PC5250 printer session. For more information, refer to the following Rochester Support Center knowledgebase document:

      N1015301: Updated Firmware Version for Panasonic WORKiO DP-C262 and DP-C322 Color Printer Models

     

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Historical Number

19934440

Document Information

Modified date:
22 January 2021

UID

nas8N1019571