Product Support Details for IBM MaaS360
Japanese, US English
- Manage Cases, Chat, Open New Cases via MaaS360 Product Page
- US – 1 (800) 546-5750
- United Kingdom – 1 (800) 085-3140
- India – 000 (800) 440-7016
- New Zealand – 1 (050) 861-7047
- Australia – 1 (800) 713-826
- International – +1 (919) 864-3650
- Provided in English
- Japanese language support is provided during Japan Business hours, Monday through Friday, via the IBM Support Community. If a phone call is necessary to further resolve your issue, request that from the open case with the Japanese support team, and they will reach out to you with a call-back.
Account and Billing Inquiries
- For help on issues related to billing contact your Sales Account Manager.
- For help on issues related to IBM MaaS360 Customer Portal administrator user ids: Please reach out to an existing administrator on your portal account as they will be able to add you to the account. If the existing administrator has left the company, please reach out to your IBM Account manager.
- For a personalized experience, login with your IBM ID. If you do not have an IBM ID, you can register here
Please reach out to your sales representative to have features activated for your account as they will then reach out to the support team on your behalf to complete the request for turning on or modifying account features.
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29 August 2022