IBM Support

DCC jobs doesn't load and is stuck at initializtion state after removing custom mapping files

Troubleshooting


Problem

A custom mapping file was removed from IBM Data Collection Component located at <installation directory>/server/conf/dcc/mapping and server was restarted.
When accessing dcc/web -> Data Collection Job, the page doesn't load and display below screen
image 9303

Symptom

Error in dcc.log
[WebContainer : 4 @@ 09:14 537.36@10.214.136.99> /dcc/datacollection/resource/schedule/licenses] ERROR com.ibm.rational.datacollection.service.internal.DataCollectionService - CRRCD6502E The table info of the logical table cannot contain the database schema name through the URI 'null'.

Document Location

Worldwide

[{"Type":"SW","Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSTU9C","label":"Jazz Reporting Service"},"ARM Category":[{"code":"a8m0z000000CbLqAAK","label":"Jazz Reporting Service-\u003EDCC"}],"ARM Case Number":"","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Version(s)"}]

Log InLog in to view more of this document

This document has the abstract of a technical article that is available to authorized users once you have logged on. Please use Log in button above to access the full document. After log in, if you do not have the right authorization for this document, there will be instructions on what to do next.

Document Information

Modified date:
19 April 2021

UID

ibm16444769