IBM Support

ITM Agents / tacmd commands on AIX fail after upgrading to Service Pack 7

Troubleshooting


Problem

After upgrading the Summarization and Pruning Agent to SP7 on AIX, the agent fails with this error in the 
*sy_java*
EXCEPTION: java.lang.ExceptionInInitializerError
 at java.lang.J9VMInternals.ensureError(J9VMInternals.java:146)
 at java.lang.J9VMInternals.recordInitializationFailure(J9VMInternals.java:135)
 at com.ibm.jsse2.ak.b(ak.java:179)
 at com.ibm.jsse2.m.c(m.java:202)
 at com.ibm.jsse2.m.<init>(m.java:2)
 at com.ibm.jsse2.m.<clinit>(m.java:171)
 at com.ibm.jsse2.be$a.<clinit>(be$a.java:17)
 at java.lang.Class.forNameImpl(Native Method)
 at java.lang.Class.forName(Class.java:338)
 at java.security.Provider$Service.getImplClass(Provider.java:1645)
 at java.security.Provider$Service.newInstance(Provider.java:1603)
 at sun.security.jca.GetInstance.getInstance(GetInstance.java:248)
 at sun.security.jca.GetInstance.getInstance(GetInstance.java:176)
 at javax.net.ssl.SSLContext.getInstance(SSLContext.java:14)
 at candle.fw.util.TepDataProvider.init(TepDataProvider.java:3077)
 at com.tivoli.twh.ksy.agg.AggProduct.getTEPSConnection(AggProduct.java:5599)
 at com.tivoli.twh.ksy.hist.HistConfig.setupHistConfig(HistConfig.java:165)
 at com.tivoli.twh.ksy.agg.AggProduct.setupParameters(AggProduct.java:1083)
 at com.tivoli.twh.ksy.Enable.run(Enable.java:431)
 at com.tivoli.twh.ksy.Enable.runMain(Enable.java:245)
 at com.tivoli.twh.ksy.Enable$1.run(Enable.java:179)
 at java.lang.Thread.run(Thread.java:822)
Caused by: java.security.ProviderException: Failed to initialize IBMJCEPlus provider
 at com.ibm.crypto.plus.provider.IBMJCEPlus.a(IBMJCEPlus.java:203)
 at com.ibm.crypto.plus.provider.IBMJCEPlus.e(IBMJCEPlus.java:192)
 at com.ibm.crypto.plus.provider.IBMJCEPlus.a(IBMJCEPlus.java:58)
 at com.ibm.crypto.plus.provider.h.run(h.java:4)
 at java.security.AccessController.doPrivileged(AccessController.java:678)
 at com.ibm.crypto.plus.provider.IBMJCEPlus.<init>(IBMJCEPlus.java:202)
 at java.lang.J9VMInternals.newInstanceImpl(Native Method)
 at java.lang.Class.newInstance(Class.java:2015)
 at sun.security.jca.ProviderConfig$2.run(ProviderConfig.java:233)
 at sun.security.jca.ProviderConfig$2.run(ProviderConfig.java:218)
 at java.security.AccessController.doPrivileged(AccessController.java:678)
 at sun.security.jca.ProviderConfig.doLoadProvider(ProviderConfig.java:218)
 at sun.security.jca.ProviderConfig.getProvider(ProviderConfig.java:199)
 at sun.security.jca.ProviderList.getProvider(ProviderList.java:245)
 at sun.security.jca.ProviderList.getIndex(ProviderList.java:275)
 at sun.security.jca.ProviderList.getProviderConfig(ProviderList.java:259)
 at sun.security.jca.ProviderList.getProvider(ProviderList.java:265)
 at java.security.Security.getProvider(Security.java:479)
 at com.ibm.jsse2.J.<clinit>(J.java:9)
Caused by: java.security.ProviderException: jgskit (Not found in java.library.path)
 at com.ibm.crypto.plus.provider.IBMJCEPlus.e(IBMJCEPlus.java:132)
tacmd commands like listusers fail with this error:
Apr 16, 2021 1:36:43 PM com.ibm.tivoli.itm.user.listUsers jnimain SEVERE: Initialization failed. There may be problem with the Jar files in the system.

 

Symptom

At SP7, Java is updated to  8.0.6.25.
This issue will impact other ITM processes on AIX / post SP7

Document Location

Worldwide

[{"Type":"SW","Line of Business":{"code":"LOB67","label":"IT Automation \u0026 App Modernization"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSTFXA","label":"Tivoli Monitoring"},"ARM Category":[{"code":"a8m500000008bjFAAQ","label":"Summarization \u0026 Pruning Agent Category"}],"ARM Case Number":"TS005417400","Platform":[{"code":"PF002","label":"AIX"}],"Version":"All Version(s)"}]

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Historical Number

TS005417400

Document Information

Modified date:
10 July 2024

UID

ibm16443755