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QRadar: Rebuilding a new QRadar Network Insights appliance with QRadar 7.3.3 requires a Napatech firmware downgrade

Troubleshooting


Problem

Administrators who receive a new 6200, 6300, or 6400 QRadar Network Insights appliances might receive hardware provisioned with the latest version of QRadar. If the appliance requires installation of QRadar® Network Insights to version 7.3.3, the Napatech firmware needs to be flashed to support QRadar 7.3.3. This technical note advises customers how to use the qni733flashNapatech.sh utility for 1901, 1910, and 1920 QRadar Network Insights appliances.

Document Location

Worldwide

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Document Information

Modified date:
19 May 2021

UID

ibm16443715