Troubleshooting
Problem
After upgrading License Metric Tool to application update 9.2.23, users might observe problems with secure LDAP authentication.
Symptom
When you log in to License Metric Tool by using a pre-configured LDAP user, the following message might appear:
'The Directory Server is misconfigured. Make sure the LDAP attributes have been properly mapped.'
Additionally, a similar error message might also appear in the tema.log file:
SRVE0292I: Servlet Message - [tema]:.[WARN] The Directory Server is misconfigured. Make sure the LDAP attributes have been properly mapped.
SRVE0292I: Servlet Message - [tema]:.[WARN] The Directory Server is misconfigured. Make sure the LDAP attributes have been properly mapped.
Cause
This issue is being fixed under APAR IJ31909. The APAR will be officially fixed in application update 9.2.24.
Resolving The Problem
To work around the issue, perform the following steps:
1. Stop the License Metric Tool server.
2. Open the ../server1/jvm.options file and add the following setting as the last entry:
-Dcom.ibm.jsse2.overrideDefaultCSName=true
3. Start the License Metric Tool server.
4. Verify whether you can log in by using the LDAP user.
5. If the problem persist, open the ../server1/jvm.options file and add the following settings:
-Dcom.unboundid.util.SSLUtil.defaultSSLProtocol=TLSV1.2
-Dcom.unboundid.util.SSLUtil.enabledSSLProtocols=TLSV1.2
6. Restart the License Metric Tool server.
Document Location
Worldwide
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Document Information
Modified date:
07 April 2021
UID
ibm16440615