Question & Answer
Question
While working on Cases with IBM Support team, the platform does not allow to upload files to the Case.
https://www.ibm.com/mysupport/s/my-cases
The error received is:
login.ibm.com refused to connect
[{"Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SS3LC4","label":"App Connect Professional"},"ARM Category":[{"code":"a8m50000000CkkXAAS","label":"ACP-\u003ESupport Portal"}],"ARM Case Number":"TS005172172","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Version(s)"}]
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Document Information
Modified date:
28 April 2025
UID
ibm16439843