Troubleshooting
Problem
The Information Server launchpad and Information Server web applications fail to start in Chrome and Edge browsers.
Symptom
The browser reports an error that the site cannot provide a secure location alluding to the possibility that the login certificate was not affected:
Document Location
Worldwide
[{"Line of Business":{"code":"LOB76","label":"Data Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSZJPZ","label":"IBM InfoSphere Information Server"},"ARM Category":[{"code":"a8m0z000000bpKaAAI","label":"Information Server Administration-\u003ECertificate"},{"code":"a8m0z000000cy34AAA","label":"Miscellaneous IIS Components and Topics-\u003ELaunchpad"}],"ARM Case Number":"","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Version(s)"}]
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Document Information
Modified date:
25 April 2025
UID
ibm16437745