IBM Support

IJ31621: "MANAGE INVENTORY" WORK CENTER - PROBLEM WITH DEFAULT STOREROOM

Subscribe to this APAR

By subscribing, you receive periodic emails alerting you to the status of the APAR, along with a link to the fix after it becomes available. You can track this item individually or track all items by product.

Notify me when this APAR changes.

Notify me when an APAR for this component changes.

 

APAR status

  • Closed as program error.

Error description

  • Maximo is ignoring the "Storeroom Site for Self-Service
    Requisitions" and using the "Default Insert Site" even when the
    "Storeroom Site for Self-Service Requisitions" is populated
    resulting in invalid combinations in the Work Center Manage
    Inventory
    
    STEPS TO REPRODUCE:
    
    1. Go to Users application and
    cuplicate MAXADMIN user as MAXIMO (psw: maximo)
    No Default
    Insert SITE
    No Storeroom Site for Self-Service Requisitions
    No
    Default Storeroom for Self-Service Requisitions
    
    2. Logout and
    login back as MAXIMO
    Under Profile > Default Information, make
    sure that all site info is empty
    
    3. Logout and login back as
    MAXIMO and go to Work Center Manage Inventory
    On the main
    screen, the top right corner will be shown: "All sties - All
    storerooms"
    Close Work center window
    
    4. Under Profile >
    Default Information set Default Insert Site to
    "FLEET"
    Storeroom Site for Self-Service Requisitions:
    empty
    Default Storeroom for Self-Service Requisitions:
    empty
    
    5. Logout and login back as MAXIMO and go to Work Center
    Manage Inventory
    On the main screen, the top right corner will
    be shown: "FLEET - All storerooms"
    Close Work center window
    
    
    6. Under Profile > Default Information set Default Insert
    Site to "NASHUA"
    Storeroom Site for Self-Service Requisitions:
    empty
    Default Storeroom for Self-Service Requisitions:
    empty
    
    7. Logout and login back as MAXIMO and go to Work Center
    Manage Inventory
    On the main screen, the top right corner will
    be shown: "NASHUA - CENTRAL"
    Close Work center window
    
    8.
    Under Profile > Default Information set Default Insert Site:
    empty
    Storeroom Site for Self-Service Requisitions:
    FLEET
    Default Storeroom for Self-Service Requisitions:
    empty
    
    9. Logout and login back as MAXIMO and go to Work Center
    Manage Inventory
    On the main screen, the top right corner will
    be shown: "All sties - All storerooms"
    Close Work center window
    
    
    10. Under Profile > Default Information set Default Insert
    Site: empty
    Storeroom Site for Self-Service Requisitions:
    FLEET
    Default Storeroom for Self-Service Requisitions:
    ATLANTA
    
    11. Logout and login back as MAXIMO and go to Work
    Center Manage Inventory
    On the main screen, the top right
    corner will be shown: "All sties - ATLANTA"
    Close Work center
    window
    
    12. Under Profile > Default Information set Default
    Insert Site: NASHUA
    Storeroom Site for Self-Service
    Requisitions: FLEET
    Default Storeroom for Self-Service
    Requisitions: ATLANTA
    
    EXPECTED RESULTS: It would be fine to
    use the "Default Insert Site" when the "Storeroom Site for
    Self-Service Requisitions" is NOT populated but not when it is
    populated.
    
    RESULTS: Logout and login back as MAXIMO and go to
    Work Center Manage Inventory
    On the main screen, the top right
    corner will be shown: "NASHUA - ATLANTA"
    Close Work center
    window
    Maximo is ignoring the "Storeroom Site for Self-Service
    Requisitions" and using the "Default Insert Site" even when the
    "Storeroom Site for Self-Service Requisitions" is populated
    resulting in invalid combinations as in #?10 and #?12 above.
    
    
    REPORTED IN VERSION:
    
    Version of Maximo: TPAE 7611 - Work
    Center 7604
    Application within Maximo: Manage Inventory
    

Local fix

  • na
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * Users who have access to Manage Inventory Work Center        *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * Maximo is ignoring the "Storeroom Site for Self-Service      *
    * Requisitions" and using the "Default Insert Site" even when  *
    * the                                                          *
    * "Storeroom Site for Self-Service Requisitions" is populated  *
    * resulting in invalid combinations in the Work Center Manage  *
    * Inventory                                                    *
    ****************************************************************
    

Problem conclusion

  • _The fix for this APAR is contained in the following maintenance
    package: release\fix pack for Release TPAE 7.6.1.3_
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ31621

  • Reported component name

    SYSTEM CONFIG

  • Reported component ID

    5724R46S1

  • Reported release

    761

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2021-03-17

  • Closed date

    2021-04-27

  • Last modified date

    2021-04-27

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    SYSTEM CONFIG

  • Fixed component ID

    5724R46S1

Applicable component levels

[{"Line of Business":{"code":"LOB59","label":"Sustainability Software"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSLKT6","label":"IBM Maximo Asset Management"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"761"}]

Document Information

Modified date:
28 April 2021