Troubleshooting
Problem
The QRadar® upgrade to version 7.4.2 requires you to run a migration script on the console. This script migrates the High Availability file system from GlusterFS to Distributed Replication Block Device on all Event Collectors in your deployment:
/opt/qradar/ha/bin/glusterfs_migration_manager-<script_version>.bin
In some scenarios, the script terminates because the /var/run/glusterfs_migration.pid file exists (from a previous execution of the script) and it no longer points to a valid path on the /proc file-system because the older PID is not valid.
Symptom
The glusterfs_migration_manager script displays an error:
IOError: [Errno 2] No such file or directory: '/proc/82258/cmdline'
Failed to execute script glusterfs_migration_manager
Failed to execute script glusterfs_migration_manager
NOTE: More information about the /proc file-system can be found here.
Document Location
Worldwide
[{"Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSBQAC","label":"IBM Security QRadar SIEM"},"ARM Category":[{"code":"a8m0z000000cwtdAAA","label":"Upgrade"}],"ARM Case Number":"","Platform":[{"code":"PF016","label":"Linux"}],"Version":"7.4.2"}]
Log InLog in to view more of this document
This document has the abstract of a technical article that is available to authorized users once you have logged on. Please use Log in button above to access the full document. After log in, if you do not have the right authorization for this document, there will be instructions on what to do next.
Was this topic helpful?
Document Information
Modified date:
30 March 2021
UID
ibm16434547