Troubleshooting
Problem
This document contains instructions on configuring the D/T 576C (D/T 2893 2894).
Resolving The Problem
The 576C (D/T 2893) is a V.92 Socket modem. It has one RJ11, which can be used for a fax port, as well as an RVX port (RS232) in which you can attach a 7852-400 or MT5600BA modem to have an additional line for faxing. It is a PCI-e 2-Line WAN with Modem (FC 2893, 2894; CCIN 576C).
NOTE: The MT5600BA modem MUST have an IBM part number on the bottom and be at firmware level 1.702M for it to work successfully. Any other firmware version will not work. Newer MT5600BA modems without an IBM part number have a higher firmware level. A lower version of the firmware cannot be loaded on the modem.
Requirements:
| o | R545 or higher operating system. |
| o | R520 or R570 IBM Facsimile Support for iSeries (product 5798FAX). |
| o | Current PTFs can be found in Rochester Support Center knowledgebase document New, PTFs for Facsimile Support for iSeries (FAX/400). To link to document New immediately, click here . |
| o | ECM (Error Correction Mode). |
| o | TSI (Transmitting Identifier) Banner. |
| o | V.34 speed. |
| o | PCI-e System Bus. |
| o | IOP-less systems including 9406 models 520, 525, 550, 55A, 570 and MMA and 9407 model 515. |
Specifying the Modem Country or Region ID
Before configuring a fax description, run the Change Network Attributes (CHGNETA) command to set the Modem country or region ID (MDMCNTRYID) parameter to the appropriate country or region identifier, for instance:
CHGNETA MDMCNTRYID(xx)
where xx is the country or region identifier (for example, US for United States).
Note: If you do not run this command, the controller and line will fail when configuring.
If you are transitioning to the 576C (2893) and have previous configurations, delete them using the DLTFAXD command.
If you are unsure of the resource name, use the WRKHDWRSC *CMN command to find the 576C resource.
Example
Resource Type Status Text
CMB04 576C Operational Comm Processor
LIN12 576C Operational Comm Adapter
CMN04 576C Operational Comm Port <--- Resource Name needed RJ11
CMN05 576C Operational V.24 Port <--- Resource Name needed RS232
In this example, CMN04 is the internal port and CMN05 is the RS232 port, however it also can show the Text as a Comm Port if an external modem is not connected to it. Only when an external modem is connected to CMN05 using the RS232 and an IPL is performed, will the CMN05 resource show the Text as a V.24 Port.
RJ11 RS232
On the operating system command line, type the following:
CRTFAXD LINKTYPE(*IMANALOG) LIND(FAXLINE1) RSRCNAME(xxxxx)
where xxxxx is the resource name, for example, CMN04 as shown in the above Example. The default Fax description (FAXD) is FAXD01 along with the default Integerated modem device (FAXIMDEV) FAXIM01.
If this is your second card please number accordingly as follows:
CRTFAXD LINKTYPE(*IMANALOG) LIND(FAXLINEx) RSRCNAME(xxxxx) FAXD(FAXD0x) FAXIMDEV(FAXIM0x)
After completing the CRTFAXD command, add the fax card as follows:
ADDFAXCRD FAXD(FAXD01) FAXCRD(FAX1) FAXTYPE(*BOTH) ECM(*ON)
**If there is more than one fax description please remember to change the FAXD parameter accordingly.
Configuring the RS232 Port for Faxing
On the operating system command line, type the following:
CRTFAXD LINKTYPE(*ASYNC) LIND(FAXLINE1) RSRCNAME(xxxxx)
**Where xxxxx is the resource name, for example, CMN05 as shown in the above Example. The default Fax description (FAXD) is FAXD01 along with the default Asynchronous device (FAXASC) FAXASC01. If this is your second card please number accordingly as follows: CRTFAXD LINKTYPE(*ASYNC) LIND(FAXLINEx) RSRCNAME(xxxxx) FAXD(FAXD0x) FAXASC(FAXASC0x)
After completing the CRTFAXD command, add the fax card as follows:
ADDFAXCRD FAXD(FAXD01) FAXCRD(FAX1) FAXTYPE(*BOTH) ECM(*ON)
**If there is more than one fax description please remember to change the FAXD parameter accordingly.
Configuring Both the Internal and RS232 Port for Faxing
Configure the internal port:
CRTFAXD LINKTYPE(*IMANALOG) LIND(FAXLINE1) RSRCNAME(xxxxx)
**Where xxxxx is the resource name, for example, CMN04 as shown in the above Example.
ADDFAXCRD FAXD(FAXD01) FAXCRD(FAX1) FAXTYPE(*BOTH) ECM(*ON)
Configure the RS232 port:
CRTFAXD LINKTYPE(*ASYN) LIND(FAXLINE2) RSRCNAME(xxxxx) FAXD(FAXD02) FAXASCDEV(FAXASC02)
where xxxxx is the resource name, for example, CMN05 as shown in the above Example.
ADDFAXCRD FAXD(FAXD02) FAXCRD(FAX1) FAXTYPE(*BOTH) ECM(*ON)
After configuring the fax description(s), use the WRKCFGSTS CFGTYPE(*LIN) CFGD(FAXLINE*) command to verify that the fax line(s) is in a Connect Pending or Varied Off status. The line should not be in a Failed status.
Verify that you have phone lines attached to the configured hardware before starting.
Use the STRFAXSPT command; it will bring the line ACTIVE.
KEYWORDS: Facsimile Support Support/400 Fax FAX/400 FAX400 FS400 FS/400 System i iSeries 5798FAX D/T576C R710 R610 R611 R540 R545 R520
Historical Number
499353803
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Document Information
Modified date:
18 December 2019
UID
nas8N1018694