Troubleshooting
Problem
When using the IBM® MDM Publisher user interface delivered with IBM® InfoSphere® Master Data Management, users can become locked out of the login page with an Authentication JSON Web Token error.
This issue occurs when multiple users are sharing the same set of credentials to log into the MDM Publisher user interface.
Document Location
Worldwide
[{"Line of Business":{"code":"LOB76","label":"Data Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSWSR9","label":"IBM InfoSphere Master Data Management"},"ARM Category":[{"code":"a8m0z0000001gxXAAQ","label":"Product-Related"}],"ARM Case Number":"","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"11.6.0;12.0.0"}]
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Document Information
Modified date:
27 April 2022
UID
ibm16431273