IBM Support

IBM Micromedex

Product Support Details for IBM Micromedex

Product List

Supported Language

US English

Contact Information

The IBM Customer Support team for Micromedex can be reached using a web form or by phone.
Web form:
IBM Watson Health Micromedex Phone Support:
  • U.S. and Canada: 1-877-843-6796
  • Global: 1-303-354-4100
Products in this offering include:
  • IBM Micromedex CareNotes
  • IBM Micromedex Formulary
  • IBM Micromedex Free Drug Reference (Internet Subscribers)
  • IBM Micromedex IV Compatibility (Mobile)
  • IBM Micromedex Mobile
  • IBM Micromedex Neofax (Mobile)
  • IBM Micromedex Neofax and Pediatrics
  • IBM Micromedex Pediatrics (Mobile)
  • IBM Micromedex RED BOOK
  • IBM Micromedex UltiMedex® Clinical Knowledge

Hours of Operation

Micromedex Support is available 24/7.
Standard business hours are 8:00 AM to 8:00 PM EST, Monday through Friday.

Additional Information

[{"Type":"MASTER","Line of Business":{"code":"LOB47","label":"Health"},"Business Unit":{"code":"BU014","label":"Watson Health"},"Product":{"code":"SSNXRBL","label":"IBM Micromedex CareNotes"},"ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Versions"},{"Type":"MASTER","Line of Business":{"code":"LOB47","label":"Health"},"Business Unit":{"code":"BU014","label":"Watson Health"},"Product":{"code":"SSIQI6","label":"IBM Micromedex Neofax and Pediatrics"},"ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Versions"},{"Type":"MASTER","Line of Business":{"code":"LOB47","label":"Health"},"Business Unit":{"code":"BU014","label":"Watson Health"},"Product":{"code":"SSLYCRY","label":"IBM Micromedex RED BOOK"},"ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Versions"}]

Document Information

Modified date:
07 October 2021

Document Number

ibm16430877