Troubleshooting
Problem
STAP logs or files upload fails on collector. Following message appear in STAP event logs.
"Connecting to gimserver failed, trying again in 5 minutes"
Symptom
Following sample events can be seen in STAP event logs.
Sending file
/opt/Guardium/modules/KTAP/current/ktap-11.2.0.10_rxxxxxx_v11_2_1-rh8u3x64m-x-xx-xxx-x.x.el8_3.x86.ko
to gimserver failed, trying again in 5 minutes!Document Location
Worldwide
[{"Line of Business":{"code":"LOB76","label":"Data Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSMPHH","label":"IBM Security Guardium"},"ARM Category":[{"code":"a8m0z000000Gp0TAAS","label":"GIM"}],"ARM Case Number":"","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"11.2.0"}]
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Document Information
Modified date:
26 July 2021
UID
ibm16428011