IBM Support

QRadar: Third-party applications and support policies

Question & Answer


Question

In certain instances, QRadar support might receive cases to investigate third-party applications developed by IBM Business Partners. This document outlines out-of-scope work for third-party application cases and the responsibilities of the QRadar administrator. 

[{"Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSBQAC","label":"IBM Security QRadar SIEM"},"ARM Category":[{"code":"a8m0z000000cwt3AAA","label":"QRadar Apps"}],"ARM Case Number":"","Platform":[{"code":"PF016","label":"Linux"}],"Version":"All Version(s)"}]

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Document Information

Modified date:
07 January 2022

UID

ibm16427813