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QRadar: Search and Advanced search (AQL) case support policies

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Question

This article informs administrators about QRadar® Support policies. QRadar Support assists administrators to investigate and correct software defects-related to Searches or Ariel Query Language (AQL) such as error messages, documentation questions, or troubleshooting. This document outlines out-of-scope work for Search and Advanced Searches (AQL) cases and the responsibilities of the QRadar administrator. 

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Document Information

Modified date:
02 March 2022

UID

ibm16427779