Question & Answer
Responsibilities for Custom Action Script issues
QRadar® allows administrators to create custom action scripts to rules to perform specific actions in response to network events. Using custom action scripts, administrators can define values from events, which can be passed to the script to implement actions. For example, run a custom action as a rule response that sends data to or queries an external API.
|Custom Action Script and support||
QRadar® Support can assist with error messages or confirm product functionality related to custom action scripts. For example, QRadar Support can:
|QRadar technical support
To open a case or report a Custom Action Script error, contact QRadar technical support.
|Out-of-scope for QRadar Support||
The following activities are considered out-of-scope for technical support. QRadar Support reserves the right to close cases related to the following issues:
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08 June 2021