IBM Support

IT34944: ICC SHOWS SEAS DOWN, EVEN THOUGH SEAS IS UP

Subscribe to this APAR

By subscribing, you receive periodic emails alerting you to the status of the APAR, along with a link to the fix after it becomes available. You can track this item individually or track all items by product.

Notify me when this APAR changes.

Notify me when an APAR for this component changes.

 

APAR status

  • Closed as program error.

Error description

  • ICC is not showing the right status of Monitoring of SEAS. Even
though SEAS is up and heartbeats are sent to ICC, they are
shown as down in ICC.

Local fix

  • STRRTC - MFT-11576
SF / SF
Circumvention: None

Problem summary

  • Description of issue: ICC shows SEAS down, even though SEAS up.

Problem conclusion

  • Description of fix: New diagnostic ability added to the
EventProcessorService, which handles OSA events for processing.
 Specifically a new log file, EventProcessorServiceEvents, was
added to allow all OSA data received, from servers like SEAS and
 GM, to be seen.  If the EngineLogger.xml is updated, such that
debug level logging is enabled for EventProcessorServiceEvents,
all events processed by the EventProcessorService will be
written to the EventProcessorServiceEvents log file.

Temporary fix

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    IT34944
    • 

  • Reported component name
    STR CONTROL CEN
    • 

  • Reported component ID
    5725D0200
    • 

  • Reported release
    613
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt / Xsystem
    • 

  • Submitted date
    2020-11-16
    • 

  • Closed date
    2021-01-15
    • 

  • Last modified date
    2021-01-15
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    STR CONTROL CEN
    • 

  • Fixed component ID
    5725D0200
    • 



Applicable component levels


    








      
              
                            

              

              [{"Line of Business":{"code":"LOB59","label":"Sustainability Software"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SS9GLA","label":"IBM Control Center"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"613"}]
              

                                                                    

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            05 March 2021
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
Page Feedback