IBM Support

IJ30764: POP UP WINDOW FOR TIME SELECTION IN A FIELD ( LABOR) DISAPPEARS AND CANNOT BE SELECTED

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APAR status

  • Closed as program error.

Error description

  • On the Actuals tab of Work Order Tracking application, when
    clicking on the downward arrow of the Start and End Time
    fields, the window closes which prevents the user from entering
    time. The pop up window should remain open so the User can
    select a time.
    
    Steps to Reproduce:
    
    On the Actuals tab of Work
    Order Tracking application, Click New Row button in the Labor
    table window.
    In the In the Start Time and End Time fields,
    click on the clock icon. A list of available times displays in
    a pop up window.
    Click directly on the downward arrow to scroll
    down the list.
    When you unclick the arrow, the pop up window
    closes and it?s not possible to select time.
    
    If they click
    completely outside of the box in whitespace, the time box close
    automatically as well.
    
    PERFORMANCE ISSUE: No
    
    CURRENT
    ERRONEOUS RESULTS: Popup window dissappears
    
    EXPECTED RESULTS:
    
    Popup Window should stay visible to select a
    Time
    
    ENVIRONMENT:
    Maximo Asset Management 7.6.1.2( Tivoli's
    process automation engine 7.6.1.2-IFIX20201017-0046) also seen
    in 7611
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * MAXIMO                                                       *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * POP UP WINDOW FOR TIME SELECTION IN A FIELD ( LABOR)         *
    * DISAPPEARS AND CANNOT BE SELECTED                            *
    ****************************************************************
    

Problem conclusion

  • _The fix for this APAR is contained in the following maintenance
    package: release\fix pack for Release 7.6.1.3 Product_
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ30764

  • Reported component name

    MAXIMO ASST MGM

  • Reported component ID

    5724R46AM

  • Reported release

    761

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2021-02-08

  • Closed date

    2021-04-01

  • Last modified date

    2021-04-01

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    MAXIMO ASST MGM

  • Fixed component ID

    5724R46AM

Applicable component levels

[{"Line of Business":{"code":"LOB59","label":"Sustainability Software"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSLKT6","label":"IBM Maximo Asset Management"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"761"}]

Document Information

Modified date:
02 April 2021