APAR status
Closed as program error.
Error description
When a Work Order is moved outside of the range, an error will be displayed when comparing scenarios. There is no problem if the work order is restricted to the period in the list. STEPS TO REPRODUCE: Pre requisites: Create two Work Orders Set the current date on the Work Orders and related resources 1. Go to Graphical Scheduling application 2. Open a Work Order record 3. Make sure the duration of the Work List is 7 days and restrict on dates 4. Approve the Work Order 5. Create a Resource scenario 6. Go back to the original and move the Work Order after 2 weeks 7. Commit the record 8. Go to Compare tab and select the 2 available scenarios RESULT: Error is displayed: BMXAA4214E - An unknown error has occurred. Please contact your system administrator for assistance. Gather the logs from the <HOME> directory and determine where and why the error occurred. Nesting problem. EXPECTED RESULT: Compare to work with no errors REPORTED IN VERSION: Tivoli's process automation engine 7.6.1.1
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * Scheduler users * **************************************************************** * PROBLEM DESCRIPTION: * * ERROR WHEN COMPARING SCENARIOS WITH WORK ORDERS MOVED * * OUTSIDE OF THE RANGE * ****************************************************************
Problem conclusion
Fix has been made to fix....The fix for this APAR is contained in the following maintenance package: | release\fix pack\interim fix for Release 7.6.1.3 of Base Services(Scheduler 768x)
Temporary fix
Comments
APAR Information
APAR number
IJ31041
Reported component name
MAXIMO SCHEDULE
Reported component ID
5724R46SE
Reported release
761
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2021-02-25
Closed date
2021-03-04
Last modified date
2021-03-04
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
MAXIMO SCHEDULE
Fixed component ID
5724R46SE
Applicable component levels
[{"Line of Business":{"code":"LOB59","label":"Sustainability Software"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SS9NUN","label":"Maximo Asset Management Scheduler"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"761"}]
Document Information
Modified date:
05 March 2021