IJ31028: DISPLAY OF WORK ORDER NUMBER IN RESULT SET - WORK ORDER NUMBER BEING CUT OFF

APAR status

• Closed as program error.

Error description

• In Work Order Tracking application when the WONUM has the
  format: sequence of characters (not very short, tested with 6)
  followed by ?-? followed by a sequence of characters or numbers
  (not very short, tested with 6) the work order number is
  displayed on 2 rows. The wrapping is done after ?-?. When there
  is a conditional formatting (records highlighted in green or
  yellow) the top part of the work order number is cut off.
  STEPS
  TO REPRODUCE:
  1.	Open the System Properties application and
  search the property webclient.wraplength. The property has the
  default value of 75
  2.	Open the Conditional Expression Manager
  application
  3.	Click on <New Row> to add a new condition and
  fill in the following:
  a.	Condition:
  ?TESTCOLOR?
  b.	Description: Test Color
  c.	Type:
  EXPRESSION
  d.	Expression: ?description='TEST'
  e.	Always
  Evaluate? Checked
  4.	Open the Application Designer
  application
  5.	Search and open the details for WOTRACK
  application
  6.	In the List view open the properties for the
  Work Order table column
  7.	Click on Advanced tab
  8.	Select
  Signature Option: READ
  9.	Click on <Configure Conditional
  Properties>
  10.	In the Security Groups area click on <New Row>
  and add the group MAXADMIN
  11.	In the Conditions for the
  Security Group area click on <New Row> and add the ?TESTCOLOR?
  condition
  12.	In the Property Values/Condition is true
  enter:
  a.	Property: cssclass
  b.	Value: bggreen
  13.	Open the
  Work Order Tracking application
  14.	Click on <New Work Order>
  and enter the following information:
  a.	Work
  Order:?AAAAAA-AAAAAA?
  b.	Description: ?TEST?
  c.	Save the
  workorder and return to List view
  15.	Search the work order
  created and notice that:
  a.	The recorded is highlighted in
  green as per the conditional expression ? as expected
  b.	The
  work order number is wrapped in 2 rows, separated after ?-? ?
  not expected as the property webclient.wraplength=75
  c.	The top
  part of the work order number is cut off, making it not fully
  visible
  16.	Same behaviour for WONUM=?AAAAAA-123456?, not the
  same for WONUM=?AAAAAAAAAAAAA?, or ?A-TEST?. In these cases the
  work order number is not wrapped.
  RESULT:
  The top part of the
  work order number is cut off, making it not fully visible
  
  EXPECTED RESULT:
  The work order number should be completely
  visible
  REPORTED IN VERSION:
  Tivoli's process automation engine
  7.6.1.0
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * MAXIMO                                                       *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * DISPLAY OF WORK ORDER NUMBER IN RESULT SET - WORK ORDER      *
  * NUMBER BEING CUT OFF                                         *
  ****************************************************************
  

Problem conclusion

• _The fix for this APAR is contained in the following maintenance
  package: release\fix pack for Release 7.6.1.3 Product_
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  MAXIMO ASST MGM

• Fixed component ID

  5724R46AM

Applicable component levels