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Running the SE_CLEANUPDATA policy will cause subsequent Seasonality Configurations to fail in FP19 and FP20.

Troubleshooting


Problem

The SE_CLEANUPDATA removes a required field from the database.
Therefore, starting with FP version 7.1.0-TIV-NCI-FP0019, the use of the SE_CLEANUPDATA policy is not recommended.

Symptom

If the SE_CLEANUPDATA policy is run, then subsequent Seasonality Configurations will show a status of "Finished with Errors" and the <server>_policylogger_seasonalityProcess.log log file will show the following error:
[seasonalityProcess][pool-4-thread-5049]Parser log: WARNING: unable to delete previous data before processing, continue processing : com.micromuse.common.datasource.SQLDataSourceException: Exception while executing database operation after trying twice.  First exception: 'IS_FROM_OLD_CONFIG_RUN' is not a column in table or VTI 'SEASONALITY.SEASONALITY_RESULTS_DATA'. Second exception: 'IS_FROM_OLD_CONFIG_RUN' is not a column in table or VTI 'SEASONALITY.SEASONALITY_RESULTS_DATA'.  This may be caused by an invalid schema or an inaccessible database.  Please verify the actual database schema.

Document Location

Worldwide

[{"Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSSHYH","label":"Tivoli Netcool\/Impact"},"ARM Category":[{"code":"a8m500000008a6mAAA","label":"Impact-\u003ENOI Netcool Operations Insights-\u003ESeasonality"}],"ARM Case Number":"TS004863440","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.1.0"}]

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Document Information

Modified date:
08 May 2025

UID

ibm16417353