Troubleshooting
Problem
When trying to establish a connection to the SFTP server on IBM Planning Analytics Cloud, a PuTTY or WinSCP session fails. The same connection from Filezilla works without issue.
Symptom
Error:
From UI - PuTTY Fatal Error
Server refused to start a shell/command
Server refused to allocate pty
From Command Line - Server's host key did not match the signature supplied
Fatal: Server's host key did not match the signature supplied
Document Location
Worldwide
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Document Information
Modified date:
23 February 2021
UID
ibm16416753