Troubleshooting
Problem
After integrated McAfee ePo v5.10 via TLS Syslog, many of the events are Unknown and have low-level category Stored.
- How to identify supported McAfee EPO events
- What if I receive a "McAfee ePolicy Orchestrator Unknown" event?
- Unsupported event types
Symptom
Open the Log Activity tab and filter the log sources down to the McAfee ePo log source(s). If you see the events have the low-level category stored, this means that no parsing was done on the events, and some examination is required.
Document Location
Worldwide
[{"Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSBQAC","label":"IBM Security QRadar SIEM"},"ARM Category":[{"code":"a8m0z000000cwt0AAA","label":"Log Source"}],"ARM Case Number":"","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Version(s)"}]
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Document Information
Modified date:
27 April 2021
UID
ibm16416667