IBM Support

Upgrade OVA ENV to 2018.4.1.15 failed for Analytics

Troubleshooting


Problem

While upgrading OVA environment to 2018.4.1.15 Analytics upgrade is never completed, as the helm upgrade is failing.

journalctl -u appliance-manager -f output shows:

Feb 04 14:22:41 hostname apic[19457]: time="2021-02-04T14:22:41Z" level=debug msg="helm [upgrade apic-analytics /var/lib/apiconnect/subsystem/helm/apic-analytics --values=/tmp/701472419]"

Feb 04 14:22:41 hostname apic[19457]: time="2021-02-04T14:22:41Z" level=error msg="unable to get upgrade helm chart: exit status 1"

Feb 04 14:22:41 hostname apic[19457]: time="2021-02-04T14:22:41Z" level=debug msg="Error: UPGRADE FAILED: error validating \"\": error validating data: [ValidationError(DaemonSet.spec): unknown field \"serviceName\" in io.k8s.api.apps.v1.DaemonSetSpec, ValidationError(DaemonSet.spec): unknown field \"strategy\" in io.k8s.api.apps.v1.DaemonSetSpec, ValidationError(DaemonSet.spec): unknown field \"terminationGracePeriodSeconds\" in io.k8s.api.apps.v1.DaemonSetSpec, ValidationError(DaemonSet.spec): unknown field \"volumeClaimTemplates\" in io.k8s.api.apps.v1.DaemonSetSpec]\n"

Feb 04 14:22:41 hostname apic[19457]: time="2021-02-04T14:22:41Z" level=error msg="Error reconciling subsystem: unable to install subsystem: unable to upgrade release: exit status 1"

Symptom

OVA upgrade fails and is stuck trying to run the helm upgrade.

Document Location

Worldwide

[{"Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSMNED","label":"IBM API Connect"},"ARM Category":[{"code":"a8m50000000CeCAAA0","label":"API Connect-\u003EManagement and Monitoring (MM)-\u003EUpgrade\/Downgrade"}],"ARM Case Number":"","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Version(s)"}]

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Document Information

Modified date:
09 February 2021

UID

ibm16413661