Troubleshooting
Problem
When setting up LDAP authentication using Active Directory, using the Test Connection option causes an SSL handshake exception for connections done via LDAPS.
Symptom
On the LDAP Authentication page, when using the Test Connection option for Active Directory, for connections done via LDAPS, an error message is observed regarding the SSL handshake:
Document Location
Worldwide
[{"Type":"MASTER","Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSBQAC","label":"IBM Security QRadar SIEM"},"ARM Category":[{"code":"a8m0z000000cwsyAAA","label":"Admin Tasks"}],"ARM Case Number":"","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.3.3;7.4.0;7.4.1;7.4.2;7.4.3;7.5.0"}]
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Document Information
Modified date:
15 March 2024
UID
ibm16413273