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Unable to save custom attribute definition in InfoSphere Information Governance Catalog (IGC)

Troubleshooting


Problem

Unable to save Custom Attribute definition

Symptom

  • IGC UI: saving or importing Custom Attribute definition fails with error message:
The operation cannot be completed. Try again later or try in maintenance mode. Details are in error.log and igc.log. 
  • IGC Rest API: POST /administration/attributes/ fails with response:
{ "message": "writeInterrupted", "code": 400 }
  • IGC UI: saving Custom Attribute definition is taking several seconds, appears to be hung (11.5)

Document Location

Worldwide

[{"Line of Business":{"code":"LOB76","label":"Data Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSZJPZ","label":"IBM InfoSphere Information Server"},"ARM Category":[{"code":"a8m500000008aNIAAY","label":"Governance Catalog - IGC"},{"code":"a8m500000008aNXAAY","label":"Governance Catalog - IGC-\u003EIGC Administration"}],"ARM Case Number":"","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"11.5.0;11.7.0;11.7.1"}]

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Document Information

Modified date:
25 April 2025

UID

ibm16412223