Troubleshooting
Problem
Attempts to add DOORS Web Access as resource group in Data Collection Component (DCC) for IBM Jazz Reporting Service (JRS) fails with: Error 500: CRRCD1500E An exception com.ibm.rational.datacollection.oauth.ConnectionException.
Symptom
DCC shows Error 500: CRRCD1500E An exception com.ibm.rational.datacollection.oauth.ConnectionException was caught when trying to add DOORS as resource group in DCC
Error in DWA reporting_translation_layer.log file:
ERROR | [DwaHttpsClient:244] Error executing request [https://<dwa_host>:<dwa_port>/dwa/j_acegi_security_check] because: peer not authenticated
Document Location
Worldwide
[{"Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSYQCV","label":"IBM Engineering Requirements Management DOORS Web Access"},"ARM Category":[{"code":"a8m50000000CiqdAAC","label":"DOORS-\u003EDOORS Web Access (DWA)"}],"ARM Case Number":"TS004895908","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Version(s)"}]
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Document Information
Modified date:
29 January 2021
UID
ibm16409856